TERMS OF USE

Effective Date: February 14, 2026
Website: www.maticsocials.com

Welcome to Matic Socials (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

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1. Description of Services

Matic Socials provides digital marketing, website development, social media management, content creation, growth marketing, subscription-based service packages, and related digital solutions.

Services may include but are not limited to:

• Website development and design

• Social media marketing and management

• Content creation (graphics, videos, captions)

• Paid advertising management

• Branding and digital strategy

• Subscription-based marketing packages

We reserve the right to modify, update, or discontinue services at any time without prior notice.

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2. Eligibility

By using our website and services, you represent that:

• You are at least 18 years old

• You have legal authority to enter into binding agreements

• All information you provide is accurate and complete

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3. User Responsibilities

You agree to:

• Provide accurate and truthful information

• Not use our services for unlawful, fraudulent, or harmful activities

• Not engage in activities that violate platform policies (Facebook, Instagram, YouTube, etc.)

• Not infringe on intellectual property rights

You are solely responsible for the legality of your content, advertisements, and business operations.

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4. Service Packages & Subscriptions

4.1 Subscription Plans

Some services are offered on a subscription basis (monthly or annual). By subscribing, you agree to recurring billing unless canceled prior to renewal.

4.2 Scope of Services

Each package includes only the services explicitly listed in your selected plan. Additional services may require separate agreements or fees.

4.3 Modifications

We reserve the right to adjust pricing, features, or inclusions. Existing subscribers will be notified before changes take effect.

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5. Payments & Fees

• All payments must be made in full before service activation unless otherwise agreed.

• Payments are non-refundable unless stated in a separate written agreement.

• Late payments may result in suspension of services.

• Client is responsible for applicable taxes, transaction fees, or currency conversion charges.

We accept various payment methods including bank transfers, credit/debit cards, and online payment platforms.

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6. Refund Policy

Due to the nature of digital services, marketing strategy, and creative production, all sales are final unless otherwise stated in a written agreement.

Refunds will not be provided for:

• Change of mind

• Lack of expected results

• Failure to use the service

Custom projects may have milestone-based payment terms.

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7. No Guaranteed Results

While we use proven strategies and professional expertise, we do not guarantee:

• Specific revenue amounts

• Exact number follower growth and lifetime user retention

• Ad approval by third-party platforms

• Specific ranking positions

Marketing results vary depending on industry, competition, budget, audience behavior, and market conditions.

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8. Intellectual Property

8.1 Company Property

All website content including logos, branding, copy, graphics, and materials remain the intellectual property of Matic Socials unless otherwise agreed.

8.2 Client Content

Clients retain ownership of content they provide. By submitting content to us, you grant us permission to use, modify, and publish it for the purpose of delivering services.

8.3 Portfolio Use

We reserve the right to showcase completed work, websites, and campaigns in our portfolio and marketing materials unless otherwise agreed in writing.

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9. Third-Party Platforms

Our services may involve platforms such as:

• Facebook

• Instagram

• YouTube

• Google

• TikTok

We are not responsible for:

• Platform outages

• Policy changes

• Account suspensions

• Algorithm changes

• Ad disapprovals

• Issues with your account, user behavior, reviews, comments and others.

Clients must comply with each platform’s terms and policies.

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10. Limitation of Liability

To the maximum extent permitted by law, Matic Socials shall not be liable for:

• Loss of profits or revenue

• Business interruption

• Data loss

• Indirect or consequential damages

Our total liability shall not exceed the total amount paid by you for services within the past 30 days.

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11. Confidentiality

We respect client confidentiality. Any proprietary information shared with us will not be disclosed to third parties without consent, except as required by law.

Clients also agree not to disclose confidential processes, strategies, pricing, or proprietary systems of Matic Socials.

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12. Termination

We reserve the right to suspend or terminate services if:

• Payments are overdue

• Terms are violated

• Fraudulent or illegal activities are detected

• Abusive behavior toward our team occurs

Upon termination, access to services may be immediately revoked.

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13. Force Majeure

We are not liable for failure or delay caused by circumstances beyond our control, including natural disasters, technical outages, cyber incidents, government restrictions, or other unforeseen events.

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14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Philippines. Any disputes shall be resolved through appropriate legal channels within that jurisdiction.

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15. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

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16. Contact Information

If you have questions regarding these Terms, please contact:

Matic Socials
Website: www.maticsocials.com
Email: info@maticsocials.com
Phone: +639178580986